Add MyLiveChat to your Volusion store

MyLiveChat Plugin for Volusion provides an easy way to integrate your Volusion online store with MyLiveChat. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.

Use this guide to add MyLiveChat to your Volusion store. If you do not have a MyLiveChat account yet, create a free MyLiveChat account.

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Volusion chat

Step 1. Get your MyLiveChat code

Sign in to the MyLiveChat web console and click Deployment menu on the left. Choose Embedded Chat tab and copy the MyLiveChat code.

Step 2. Edit the template and Add the MyLiveChat code

Now sign in to your Volusion Dashboard. You need to:

  1. Click Design -> Template menu on the top

    Volusion LiveChat 1

  2. Select the current template you use. In the Advanced Editing area click Edit HTML to edit template

    Volusion LiveChat 2

  3. Add the MyLiveChat code to bottom of template.

    Volusion LiveChat 3

  4. Click Save button.

What's next?

After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.

Any questions?

If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.

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