Which platforms are supported?

MyLiveChat works on any website. One-click integrations are available for WordPress, Shopify, Wix, BigCommerce, Joomla, Drupal, Magento, and more.

Free live chat, AI answers, and help center content in one workspace.

Free live chat + AI chatbot that never sleeps. Built for teams that want less software, not more.

MyLiveChat gives you live agents, a knowledge base, and an AI chatbot trained on your own content. Start with one free agent, unlimited chats, and a widget you can launch in minutes.

Get Started Free See Live Demo

free forever for 1 agent

5 min

single-script install

597,085+

businesses onboarded

No credit card Unlimited chats Mobile + desktop apps GDPR-ready workflows

AI + human handoff live

Unified inbox

Website visitor New

Can I connect this to Shopify and let AI answer order questions?

Pricing page AI

Comparing plans for a 3-agent support team.

Help center Solved

Asked about installing the script in WordPress.

Questions? Chat with us!

Usually replies instantly

Hi! I can answer from your help center or bring in a teammate.

Can your chatbot use my product docs?

Yes. Connect your website, FAQs, or knowledge base, then the AI answers with your approved content.

Type a message...

Live chat

Agents online

24/7 answers

Shared source

MyLiveChat

Free live chat + AI-ready KB

Intercom style

Powerful, often heavier

Zendesk style

Broad suite, more setup

Chosen by practical support teams

A clean alternative to complex customer support suites: launch the chat widget, connect your knowledge, and add AI when your team is ready.

One platform, three products

Live chat, AI chatbot, and a knowledge base — in one widget.

Every plan includes all three. Same agent console, same dashboard, same install snippet.

Live Chat Platform

Real-time conversations your visitors actually want to have. Modern composer, agent console, smart routing.

Real-time messaging + file attachments
Smart proactive triggers
Visitor segments + saved replies

Explore live chat

AI Chatbot

Trained on YOUR knowledge base. Cites the article it pulled from. Hands off to humans when needed.

RAG-grounded answers from your KB
12+ languages out of the box
Bring your own OpenAI key on Growth

Explore AI

Knowledge Base

Public help center + AI training data, in one markdown editor. Search analytics show what to write next.

Public help center on a custom subdomain
Same articles power your AI bot
Search analytics + no-result queue

Explore KB

Want the full feature matrix? See how we compare to Crisp / Intercom — or jump straight to pricing.

Flexible support platform

Run free live chat, AI chat, and team handoff in one stable workflow.

Strong website support depends on fast chat launch, clean routing, useful context, and the ability to choose the right mix of agents and AI for each conversation.

1. Make chat easy to start

A clear widget, friendly greeting, and visible team presence help visitors trust the experience right away.

2. Route every conversation well

Departments, assignment rules, and monitoring make it easier to send each visitor to the right queue, agent, or AI path.

3. Keep context in one thread

Transcripts, history, and shared inbox workflows help your team and AI stay aligned without making visitors repeat themselves.

4. Choose the right support mix

Use human agents, AI chat, or a blended handoff flow based on your goals, staffing, and the complexity of the conversation.

Branded from the first click

Choose chat themes, launcher styles, greetings, and agent presence so the live chat experience feels natural on your site.

Built for busy teams

Give your team transcripts, monitoring, routing, and a clean workspace so support stays fast, consistent, and easy to manage.

AI stays in one flow

Run AI inside the same chat experience so prompts, transcripts, and handoff stay connected from the first message to the final resolution.

Improve after launch

Use transcripts, reports, and team feedback to improve the chat experience, tune AI answers, and keep the full workflow getting sharper over time.

Preview the widget

See live chat on your website before you install.

Paste a public URL and test the launcher, welcome copy, and placement on a real page before you publish. Preview live chat, AI, and blended support experiences with real context.

Preview Widget

Tip: try a pricing page, product page, or support page to test how the live chat widget feels in a real customer flow.

Free forever

Free live chat for your website. No catch, no credit card, no trial.

Start chatting with your website visitors today with 1 agent completely free. Unlimited chats, the full branded widget experience, and transcript history included. Upgrade only if your team grows.

1 agent included - start live chat at zero cost with one seat and unlimited conversations.

Unlimited chats - no daily caps, no message limits, no artificial restrictions on your conversations.

Branded widget - customize themes, launchers, greetings, and agent photos to match your site.

Transcript history - keep a record of every conversation so nothing gets lost.

SSL encryption - secure chat communication built in from day one, no extra setup.

No expiration - the free plan stays free. Add more agents or AI only when you choose.

Start Free Live Chat Compare Plans

Free plan includes

per month, forever

1 agent seat

Unlimited chats and visitors

Branded chat widget and themes

Transcripts and chat history

Web, desktop, and mobile agent apps

SSL secured communication

Get Started Free

No credit card required. Upgrade anytime.

New tab-style widgets . 102 / 103 / 104

Modern tabbed chat widgets.
Home, Messages, and a Help search in one panel.

Three new flagship widgets ship with a tabbed home tab, conversation history, and a built-in help center search powered by your KB articles. Drop in the agent-card, slim AI, or default tabbed launcher - all under 380 px wide and viewport-friendly.

Start Free Live Chat Browse Widget Demos

Home . Messages . Help

Preview Template 102 →

New

Sarah . Support

Everything needed to launch live chat fast and run agents, AI, or both.

MyLiveChat gives you the tools to manage live conversations, organize your team, train AI with business knowledge, and keep the entire support experience in one place.

Live chat foundation

Launch on your website quickly with reliable chat, branded widgets, transcripts, and the core tools a human support team needs every day.

Free 1-agent plan to get started
Reliable website chat, themes, and launchers
Transcript history and visitor context

Agent workflow + routing

Design the support flow with departments, agent coverage, proactive chat, and clear ownership inside the team.

Departments, agent list, and assignment flow
Desktop, web, and mobile agent coverage
Branded widget states across launchers and chat windows

AI chatbot controls

Train AI with your business content, control prompts and billing paths, and keep handoff inside the same workflow your team already uses.

AI knowledge sources, prompts, and bot settings
Agent handoff and conversation continuity
Usage visibility and two AI pricing paths

New in 2026

Plug live chat into the rest of your stack.

REST API, signed webhooks, native Slack alerts, and a tag-based event system. Wire visitor data, handoffs, and feedback into Zapier, your CRM, or your own tools without leaving the dashboard.

Browse API docs Set up webhooks

Public REST API v1

Token-authenticated, scope-gated, rate-limited. Read tags, handoffs, transcripts, usage. Write tags, apply tags to sessions, manage webhooks programmatically.

Outbound webhooks

HMAC-SHA256-signed POST on every AI handoff and post-chat rating. Retries with exponential backoff, full delivery log per subscription, one-click secret rotation.

Native Slack alerts

Get a Block Kit message in your team channel the moment AI hands a chat to a human or a visitor leaves a 1-star rating. Two-step setup.

AI auto-tagging

The AI suggests tags for every conversation. Manual or auto-apply. Filter, search, and report by tag. Same data flows out via the API and webhooks.

AI chatbot, built in

Your AI agent answers while you sleep.

Train your AI on your website, help docs, and product catalog in minutes. It answers pricing questions, tracks orders, books meetings, and hands off to a human when the question gets hard — all inside the same chat widget.

Learns from your content. Point it at a URL and it indexes your site.

Smart human handoff. Escalates with full transcript — no repeating.

24/7 coverage. Never miss a lead while your team is offline.

Two billing options. Managed plans or bring-your-own OpenAI key.

See AI Pricing Explore AI Features

Visitor — 11:47 PM

Hi, do you ship to Canada? And what's the return window?

AI Agent — instant

Yes! We ship to Canada in 3-5 business days via DHL. Returns are accepted within 30 days for a full refund. Want me to start a return or place an order?

Visitor — 11:48 PM

Actually I need help with a custom order — can I talk to someone?

Handing off to human agent with full conversation history…

From signup to first chat

Launch live chat and AI in 3 simple steps.

No developer required. Most websites go live in under 5 minutes.

Create your free account

Paste one line of code

Copy your snippet into your website — or use a one-click plugin for WordPress, Shopify, Wix, Weebly, or BigCommerce.

Chat & train your AI

Answer visitors from the web, desktop, or mobile app. Point AI at your website and let it handle common questions 24/7.

Create Free Account See How It Works

Chat from anywhere

Answer visitors on web, desktop, or mobile.

Your team stays in sync across every device. Push notifications keep you reachable. All apps are free on every plan — including the forever-free plan.

Web console

Works in any browser

Desktop apps

Windows & macOS

iOS & Android

Chat on the go

40+ languages

Widget & agent UI

Download Apps

Download on

App Store

Free iPhone & iPad app with push notifications and full agent tools.

Get it on

Google Play

Free Android app with offline sync and instant chat alerts.

Windows

Desktop app

Native notifications, sound alerts, and one-click chat transfer.

macOS

Desktop app

Runs quietly in the menu bar. Click to accept a chat — no tabs needed.

What customers say

Trusted by 597,085+ businesses worldwide.

From solo founders to support teams at Fortune 500 companies — MyLiveChat scales with you.

597,085+

Accounts

50K+

Chats / day

4.8 / 5

Avg. rating

15+ yrs

In business

"Installed in under 5 minutes. Our cart-abandonment recovery went up 24% in the first month. The free plan alone is more generous than anything else we tested."

Sarah K.

E-commerce Owner

"The AI chatbot resolves ~70% of our repetitive questions overnight. My team picks up the rest in the morning with full context. Customers never wait anymore."

David M.

SaaS Support Lead

"6 years on MyLiveChat and it just works. Started on the free plan, upgraded when my team grew to 8 agents. Uptime has been rock-solid the entire time."

Raj P.

Agency Director

Simple pricing

Start free. Upgrade only when you grow.

No per-chat fees, no hidden charges, no annual lock-in. Switch plans or cancel anytime from your dashboard.

Full Pricing & AI Plans →

Free

$0 / mo

1 agent, unlimited chats
Branded widget & themes
3-year chat history

Start Free

Starter

$15 / mo

1 agent, remove branding
Unlimited websites
Priority email support

Choose Starter

One-click install on any website or CMS.

Whether you're on WordPress, Shopify, or a fully custom site, MyLiveChat plugs in without a developer. Install a plugin or paste one line of HTML — that's it.

Browse All Integrations Developer API

WordPress

Shopify

BigCommerce

Magento

Joomla

Drupal

OpenCart

PrestaShop

Built for every business

Who uses MyLiveChat?

From one-person shops to multi-agent support teams — the same platform scales with you.

E-commerce stores

Recover abandoned carts, answer product questions, and close more sales while visitors are still on the page.

SaaS & software

Onboard trial users, reduce churn with fast support, and let AI handle tier-1 questions around the clock.

Agencies & services

Book more consultations, qualify leads automatically, and manage multiple client sites from one dashboard.

Education & nonprofits

Answer admissions and donor questions instantly, stay on the free plan, and keep every conversation on record.

Compare live chat tools

A cleaner alternative to heavyweight support suites.

Intercom, Zendesk, and Crisp all solve real problems. MyLiveChat is built for teams that want the core website support workflow to feel simpler: live chat, AI answers, knowledge base, apps, and reporting in one approachable platform.

Start

Free forever

1 agent, unlimited chats, no credit card.

Stack

One widget

Live chat, AI, and KB stay connected.

Scale

Predictable

Add seats and AI only when needed.

Decision point

MyLiveChat

Typical Intercom / Zendesk / Crisp stack

Best first step

Start free with one live agent and unlimited conversations.

Often starts with a trial, seat planning, or a larger support-suite setup.

AI + human handoff

AI, agents, transcripts, and knowledge base live in one chat workflow.

Can be powerful, but AI, help center, and agent operations may require more configuration.

Website install

Paste one script or use common CMS integrations, then tune the widget from the dashboard.

Usually flexible, but teams may need to assemble messaging, bots, knowledge, and routing separately.

Small-team fit

Designed to stay approachable for founders, agencies, stores, SaaS teams, and lean support desks.

Broader platforms can be excellent for enterprise operations, but may feel heavier for simple website support.

What visitors see

A fast, branded chat button with live agent presence, AI answers, and help content in one place.

Strong options exist, but visitor experience can vary based on which modules and automations are enabled.

See the full side-by-side comparison → | View pricing

Security & privacy

Your conversations are yours.

We've protected over a billion chats since 2008. SSL-encrypted end-to-end, GDPR compliant, hosted on enterprise-grade infrastructure — and we never train third-party AI on your data without permission.

256-bit SSL

Every chat encrypted

GDPR Compliant

EU data protection

DPA Available

Signed on request

99.99% Uptime

Redundant servers

No data sold

Ever — by policy

Since 2008

17+ years online

Common questions

Answers before you sign up.

Still unsure? Our team responds within a few hours — via live chat, of course.

Start Free Now All FAQs

Is the free plan really free forever?

Yes. 1 agent, unlimited chats, unlimited websites, branded widget, and 3 years of chat history — free forever, no credit card required. Upgrade only if you add more agents or turn on AI.

How does the AI chatbot work?

Point the AI at your website URL, docs, or FAQ and it learns your business content. Visitors get instant answers 24/7. When a question needs a human, the AI hands off with the full transcript — no repeating for the customer.

Which platforms and websites are supported?

MyLiveChat works on any website. We have one-click integrations for WordPress, Shopify, Wix, Weebly, BigCommerce, Joomla, Drupal, and more. For custom sites, paste a single line of HTML into your page template.

Do my chats and data stay private?

Every chat runs over SSL-encrypted connections. We are GDPR compliant, offer a Data Processing Agreement, and never sell or share your customer conversations. Your data belongs to you.

Can I chat from my phone?

Yes. Use the iOS or Android app, the desktop apps for Windows and Mac, or the browser-based web console — all included with every plan, including free.

What happens if I outgrow the free plan?

Upgrade in one click. Add agent seats from $15/month, turn on AI when you need 24/7 coverage, and keep every transcript, setting, and customization you already built. No data migration, no rebuild.

Ready when you are

Start chatting with your visitors today.

Free forever for 1 agent. Add AI or more seats only when you need them. No credit card, no hidden catch — and your setup takes less time than reading this page.

Get Started Free → Compare Plans & AI Pricing

Join 597,085+ businesses already on MyLiveChat

Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.

Get Started Free View Demo