Add MyLiveChat to your BigCommerce store
MyLiveChat Plugin for BigCommerce provides an easy way to integrate your BigCommerce
store with MyLiveChat. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.
Use this guide to add MyLiveChat to your BigCommerce store. If you do not have a MyLiveChat account yet,
create a free MyLiveChat account.
Start free
Step 1. Get your MyLiveChat code
Sign in to the MyLiveChat web console and click
Deployment menu on the left. Choose Embedded Chat tab and copy the MyLiveChat
code.
Step 2. Configure live chat settings and Add the MyLiveChat code
Now sign in to your BigCommerce account.
You need to:
- Click App -> Live Chat menu on the top
- Select Other Third Party Live Chat Service and place MyLiveChat code
- Choose the Chat Box Location and press Save.
What's next?
After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.
Any questions?
If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.