Add MyLiveChat to your Magento store
MyLiveChat Plugin for Magento provides an easy way to implement MyLiveChat on your Magento online store in a few minutes. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.
Use this guide to add MyLiveChat to your Magento online shop. If you do not have a MyLiveChat account yet,
create a free MyLiveChat account.
Start free
Step 1. Get your MyLiveChat code
Sign in to the MyLiveChat web console and click
Deployment menu on the left. Choose Chat Button tab and copy the MyLiveChat
code.
Step 2. Add MyLiveChat Block
Now sign in to your Magento admin panel, click CMS -> Static Blocks menu on the top, click Add New Block button.
On editing page, click Show/Hide Editor button to hide editor, insert MyLiveChat code to the text area.
Step 3. Add MyLiveChat Widget
Click CMS -> Frontend Apps menu on the top, click Add New Frontend App Instance button, you need to:
- Select Type
- Select and input Frontend Properties
- Select Layout Updates options
- Edit Frontend App Options, select MyLiveChat block from the popup block list
What's next?
After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.
Any questions?
If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.