About MyLiveChat

Canadian live chat software with a practical AI support path.

Richscripts Inc. has been building web software since 2003. MyLiveChat is our focused customer-support platform for teams that want website live chat, grounded AI answers, and a knowledge base without a heavy enterprise rollout.

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23 years in business
598,299+ websites engaged
95% happy customers

Built for teams that support customers on their own website.

MyLiveChat is developed for agencies, SaaS teams, education, financial services, public sector groups, and small businesses that need faster visitor response without a long procurement or implementation cycle.

The product starts with live chat and visitor context, then grows into AI training, help articles, and human handoff as support volume increases.

  • Best fit: website chat, proactive triggers, knowledge base, AI answers, and lower-overhead support teams
  • Roadmap-sensitive gaps: broader social messaging, deeper enterprise ticketing, and larger marketplace breadth
  • Rollout order: answer website visitors first, then automate the repeat questions with AI
What guides the product

Focused customer support, long-term ownership, and useful AI.

Website first

We optimize around the conversations that happen on your own site: product questions, lead capture, account help, and pre-sale confidence.

Human handoff

AI should reduce repeat work without trapping visitors. Conversations can move from automation to a real teammate with useful context attached.

Operating history

Richscripts has shipped and maintained web software for more than two decades, which matters when teams choose a support vendor.

Richscripts software family

Related products from the same team.

Alongside MyLiveChat, Richscripts builds developer and communication tools used by organizations that prefer practical, direct software.

MyLiveChat

Website live chat, AI chatbot, and help-center workflows.

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Have a question for the MyLiveChat team?

Contact support, sales, or general inquiries directly, or start with the free live chat plan and evaluate the workflow on your own site.

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Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.

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