Help Center

Help Center

Browse our most-asked questions, or search for a specific topic. If you can’t find what you need, our team is one chat away.

MyLiveChat Help Centers

This URL hosts the public help center for any MyLiveChat customer — Knowledge Base articles, search, popular content, all branded to the customer’s site.

To view a specific help center, add your site id to the URL:
/help/default.aspx?sid=<your site id>

Sign in to manage your help center Back to mylivechat.com
What is this? A free knowledge-base hosted alongside your live chat — visitors search articles, agents hand off with the right link, AI answers from your published content.
How do I get one? Sign in, open the dashboard, go to Knowledge Base → Customize, and your help center is live at /help/default.aspx?sid=<your-id>.