Get the webhook URL from Slack In Slack, go to Apps -> Browse apps -> search Incoming Webhooks.Add the integration, pick a channel (e.g. #support), and copy the webhook URL. Wire it up in MyLiveChat Dashboard -> Integrations -> Slack.Paste the webhook URL.Pick which events you want notified: New chat, Missed chat, AI handoff requested.Save. A test message lands in your channel immediately so you know it works.