AI for websites

Pick the right AI rollout fast, then launch AI inside your live chat workflow.

748,010 accounts and growing. MyLiveChat lets teams choose managed AI or their own OpenAI key, then launch branded website chat with starter prompts, knowledge training, transcript continuity, and smooth team handoff.

Compare AI Paths See Plans View AI Screenshots
$29
Managed AI Starter with 1,000 included replies.
$15
Own-key AI agent add-on if the customer pays OpenAI directly.
1,000
Reply top-up size we surface when managed usage gets close to the cycle limit.
AI chatbot conversation with starter prompt follow-up
AI launcher icon on website
Why teams switch on AI
  • Cover repetitive questions when agents are busy or offline.
  • Use starter prompts to speed up the first visitor click.
  • Hand off to the right team with transcript continuity when the conversation gets harder.
Branded AI launcher, greeting text, and starter prompts
Website, FAQ, and text training plus bot identity controls
AI handoff logs, transcript continuity, and team escalation
Usage tracking, provider-cost visibility, and limit alerts
Two AI billing systems

The fastest decision is usually who should pay the model bill.

We now make this explicit because the product already supports two different buying motions. Pick the path that matches procurement, security, and how much budget control you want inside MyLiveChat.

Managed AI

MyLiveChat provides the key and the reply allowance.

Recommended
  • Site-based pricing: Starter $29/mo with 1,000 replies, Business $99/mo with 5,000.
  • Best when you want predictable rollout, clearer budgeting, and fewer customer-side setup steps.
  • Dashboard can warn when you are approaching the current cycle limit and steer you toward an upgrade or another 1,000 replies.
Use this path when speed, packaged onboarding, and one visible AI budget matter more than customer-managed provider billing.
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Own-Key AI

The customer brings the OpenAI key and pays the provider directly.

  • Current self-serve dashboard checkout charges $15/month per AI agent on top of the workspace subscription.
  • Best when the customer already has provider governance, a shared company key, or strict internal vendor policy.
  • Dashboard should watch usage and estimated provider cost carefully, especially when multiple bots or sites share the same key.
Use this path when the customer already owns model billing and wants MyLiveChat to stay out of the underlying provider charges.
See Own-Key Explanation Talk to Sales
Want the fastest packaged rollout?

Choose Managed AI so the customer does not have to find, paste, and monitor their own OpenAI key first.

Need a fixed allowance inside MyLiveChat?

Choose Managed AI so usage can be shown against included replies, warning thresholds, and upgrade prompts.

Already have a shared OpenAI account?

Choose Own-Key AI, but make sure somebody is watching provider usage if that same key is reused across bots, teams, or websites.

Pick by outcome

Choose the plan that matches how far you want automation to go.

Starter
$29 /site/month
  • 1,000 replies included
  • Best for proving value fast with one AI bot.
  • Website + FAQ + text training plus human handoff.
  • Trial capped at 300 replies.
Business
Popular
$99 /site/month
  • 5,000 replies included
  • Best for stronger answer quality, actions, and multilingual support.
  • Webhook/API actions and richer handoff summary flows.
  • Trial capped at 500 replies.
Enterprise
Custom
From $299+
  • Best for custom scale, onboarding, and deeper integration work.
  • Higher reply volume and custom limits.
  • Flexible provider strategy, including customer-owned infrastructure if needed.
Usage guardrails

When a managed site gets close to its reply allowance, the dashboard should warn early, show remaining replies clearly, and offer a simple next step: upgrade the plan or request another 1,000 replies before AI coverage runs out. On own-key rollouts, the dashboard should instead warn about rising provider usage and cost because the billing is happening in the customer's OpenAI account.

Handoff and testing

AI should feel easy to launch inside your live chat workflow.

The rollout is strongest when teams can test the widget, see exactly how AI hands off, and understand what happens when limits, knowledge gaps, or staffing changes appear.

1. Train the bot

Add website, FAQ, and text sources so AI can answer with business-specific detail instead of generic copy.

2. Test the visitor journey

Preview the launcher, greeting, starter prompts, and first-response behavior before sending live traffic.

3. Watch handoffs and limits

Use handoff logs, usage dashboards, and limit alerts so chats can move smoothly between AI and your team while budgets stay visible.

Explore AI by task

Small pages beat one giant AI wall.

Pricing and plan choice

Understand managed vs own-key, included replies, and which plan fits your rollout stage.
Widget and screenshot tour

See the launcher, welcome state, live reply flow, and support surfaces before you configure anything.
Features and controls

Review chat features, deployment options, branding, and the broader live-chat platform around AI.
Questions before launch

Talk to us if you need help picking the billing path, reply allowance, or rollout order.
Try it on your site

Preview the AI launcher before you commit.

Paste your site URL and open the preview so stakeholders can react to the launcher, prompt style, and chat feel with real context.

Preview AI Widget

No credit card required. Use this preview to review the launcher and the opening AI experience before rollout.

Start now

Launch AI inside the same live chat platform your team already uses.

Choose the pricing path, test the widget, train the bot, and use dashboard alerts to keep reply limits, handoff, and rollout quality visible after launch.

Start AI Trial Compare Pricing Paths

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