Agent workspace

Step into live conversations with the same polished console experience as the new dashboard.

Sign in with your MyLiveChat ID and agent credentials, choose the presence state you want customers to see, and jump straight into your queue.

Presence aware
Online, Away, Busy

Set your availability before the console opens so routing matches your shift immediately.

Trusted device
Remember this workstation

Save the last-used details locally when you work from a secure support machine.

  • Agents can sign in with a dedicated agent name or the account owner email, depending on how your console is configured.
  • Forgotten credentials can be recovered without leaving the sign-in flow.
  • The same validation and redirect flow remains in place, so existing web console links keep working.
mylivechat
MyLiveChat

Web Console Login

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