{
 "menu.console": "Console",
 "menu.status": "Status",
 "menu.tools": "Tools",
 "menu.help": "Help",
 "tab.visitors": "Visitors",
 "tab.chatrecords": "Chat Records",
 "tab.offline": "Offline Messages",
 "tab.blocklist": "Block List",
 "tab.canned": "Canned Responses",
 "btn.options": "Options",
 "btn.home": "Home",
 "btn.logoff": "Log Off",
 "btn.connect": "Connect",
 "btn.disconnect": "Disconnect",
 "btn.send": "Send",
 "pane.departments": "Departments / Agents",
 "pane.visitors": "Current Visitors",
 "pane.queue": "Request Queue",
 "pane.conversations": "Conversations",
 "pane.agentschat": "Agents chat",
 "composer.placeholder": "Type your reply here...",
 "btn.map": "Map",
 "btn.cobrowse": "Co-browse",
 "btn.openpage": "Open Page",
 "btn.email": "Email",
 "btn.inspect": "Inspect",
 "btn.acceptfirst": "Accept First One",
 "btn.transfer": "Transfer",
 "btn.close": "Close",
 "btn.save": "Save",
 "btn.attach": "Attach",
 "btn.reset": "Reset",
 "ph.searchvisitors": "Search visitors",
 "ph.quickreply": "Quick reply",
 "ph.searchtranscript": "Search transcript",
 "opt.allteams": "All teams",
 "opt.allcountries": "All countries",
 "opt.activeonly": "Active only",
 "status.connected": "Connected",
 "status.disconnected": "Disconnected",
 "lbl.visitorsn": "Visitors: {0}",
 "lbl.waitingn": "{0} waiting requests",
 "lbl.waiting1": "1 waiting request",
 "lbl.offlinemsgsn": "Offline Messages: {0}",
 "lbl.directnetwork": "Direct network",
 "lbl.desk": "Desk",
 "btn.queueview": "Queue View",
 "btn.hybriddesk": "Hybrid Desk",
 "btn.followup": "Follow-up",
 "btn.activeonly": "Active only",
 "ph.messageagents": "Message all agents",
 "opt.alltraffic": "All desk traffic",
 "opt.waitingqueued": "Waiting and queued",
 "opt.activeconv": "Active conversations",
 "opt.followupreview": "Follow-up review",
 "opt.online": "Online",
 "opt.away": "Away",
 "opt.busy": "Busy",
 "opt.appearoffline": "Appear offline",
 "visitor.col.visitor": "Visitor",
 "visitor.col.status": "Status",
 "visitor.col.duration": "Duration",
 "visitor.col.visits": "Visits",
 "visitor.col.platform": "Platform",
 "visitor.col.domain": "Domain",
 "visitor.col.referrer": "Referrer",
 "visitor.col.location": "Location"
}