live chat
My Live Chat Plugin for Moodle provides you wealth of data about your visitors. Where they are from? How many times they have visited your website? Which pages on your website are getting more hits? The more you will be in touch with your educators and learners the more you will get to know about what they are expecting from your virtual learning environment.
My LiveChat is a fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.

This tutorial is designed for Moodle 3.x. For Moodle other versions, please check 1.9 and 2.x.

Step 1. Install My Live Chat Plugin

To display LiveChat button on Moodle, download the Live Chat Plugin first. Then upload 'mylivechat' directory to Moodle blocks directory ('/blocks').

Step 2. Activate My Live Chat Plugin

Now open your Moodle website. Visit the Notifications page "Site Administration -> Notifications" and you will find "MyLiveChat" under the Blocks list, then click Upgrade to active mylivechat block.

Moodle LiveChat 1

Step 3. Add "MyLiveChat" block

Click the Site Administration -> Plugins -> Manage blocks menu, click the "Blocks editing on" button on the top right of list, find Add a block and select MyLiveChat.

Moodle LiveChat 2

Step 4. Config My LiveChat settings

Click the Configuration image icon in MyLiveChat block. You need to:

  1. Input MyLiveChat ID or create a free MyLiveChat account (if you are a new mylivechat customer)
  2. Click the "Save Change" button
  3. Click the "Blocks editing off" button on the top right of page

Moodle LiveChat 3 Moodle LiveChat 4

What's next?

To start chatting with your customers, install desktop agent console or use web agent console.

Any questions?

We're always willing to help you. If you have any questions, please contact us using LiveChat button on top of this page or visit the Support page.

Web

Web

Windows

Windows

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Mac

Android

Android

iOS

iOS

Desktop

Desktop

Chat with your visitors, Increase sales and conversions, make your customers happy!